This pizza wasn’t as well done as I typically prefer, but to be fair, I did order pretty close to closing time without realizing it. Will not affect my future business.
Great pizza at some of the best prices in Ann Arbor. Nice family-run place. Richard, one of the pizza-bakers, is especially awesome. I had an unusual order and he went above and beyond to accommodate and get it right, even late on a busy weekend night.
Specifically stated in the notes for the order to not put cheese on the food due to lactose intolerance and they did so anyway. I was unable to eat the food they delivered. Poor communication regarding the delivery, as well. They did not read the notes I put which created an issue when they first attempted to deliver.
This food is fantastic if you’re high and need food in your stomach. Otherwise, I’d give it a pass. Specifically, The food was late The pizza and breadsticks had very little flavor beyond ‘generic grease’ and it was very dry. I was sad because I genuinely wanted to like it.
The driver was late, unprofessional and extremely under-trained. It was her first day, but her manager should have never let her go out on delivery rounds without going through basics. She made me stay on the phone with her as she counted the numbers of the apartment units throughout my entire complex (maybe give her tips on how to navigate basic directions), and I also had to explain the basics of reading numbers on a building and matching them to my address. She tried to come into my apartment, which is so inappropriate, because she could not manage to take out the pizza box from the warmer herself. She then in an annoyed and flustered way had me take out the food from the warming bag myself because she couldn’t navigate it herself (maybe give her some information on how to handle customer interactions at the door). In addition the food arrived cold and 45 minutes late.
I recently discovered Faz pizza. Great pizza and breadsticks. Last night however there was a mess up. I didn’t get thin crust like I ordered and they were out of soda so they gave me $2 in cash back. Disappointed.
I pre-ordered my meal with an 11:45 am arrival time. I waited until 12:00 pm to call, as I was holding other people’s lunches up. My food didn’t arrive until 12:30 pm, the driver was in the wrong delivery spot and I had called Hello Faz Pizza twice asking where my food was. The man on the other end was extremely flippant with his answers and I did not appreciate that at all. WILL NOT ORDER AGAIN!
They have been out of their vegan cashew milk-based cheese the last few times I ordered. While this isn’t necessarily a deal breaker for me, when ordering for my roommate and I (she cannot have dairy), it is nice to have the option. It’s quite tasty on pizza, and doesn’t leave me craving the real thing, unlike other vegan dairy alternatives.
Food was an hour late, order was messed up, there was literally no sauce on the pizza… and the only reason I got in contact w them was because I called Grubhub, considering Hello Faz wouldn’t answer their phone… absurd
I ordered Hello Faz Pizza a week ago before the store closed but did not get my order. I waited two hours for my order to arrive and even tried to contact the shop several time. They did not answer my call and apparently the store close before sending my order to me. I had to call Grub Hub to cancel my order and for them to issue a refund the next day.
The food was good, but the first delivery didn’t have one item from our order. A second delivery was made 20 or so minutes later with the missing item and an extra cheesy bread. I appreciate the quick fix and make-up food!
They increased the price of the “speciality pizzas” from 11.00 to 14.49 for a medium. I was expecting an increase in quality for the increase in price or at least the same quality as before but was left disappointed.
Hello Faz is a good restaurant, but the order was so late that we went to get the food ourselves. When I called GrubHub to tell them this, I was charged a “change fee” for cancelling a delivery that was so late we went to get the food. I will not be using GrubHub again.
Great food!!! I had the feta bread and the chicken and both were delicious. Some of the best fast foot/pizza place wings I’ve ever had. I will definitely return and recommend to my friends.
This pizza wasn’t as well done as I typically prefer, but to be fair, I did order pretty close to closing time without realizing it. Will not affect my future business.
Great pizza at some of the best prices in Ann Arbor. Nice family-run place. Richard, one of the pizza-bakers, is especially awesome. I had an unusual order and he went above and beyond to accommodate and get it right, even late on a busy weekend night.
Specifically stated in the notes for the order to not put cheese on the food due to lactose intolerance and they did so anyway. I was unable to eat the food they delivered. Poor communication regarding the delivery, as well. They did not read the notes I put which created an issue when they first attempted to deliver.
This food is fantastic if you’re high and need food in your stomach. Otherwise, I’d give it a pass. Specifically, The food was late The pizza and breadsticks had very little flavor beyond ‘generic grease’ and it was very dry. I was sad because I genuinely wanted to like it.
The driver was late, unprofessional and extremely under-trained. It was her first day, but her manager should have never let her go out on delivery rounds without going through basics. She made me stay on the phone with her as she counted the numbers of the apartment units throughout my entire complex (maybe give her tips on how to navigate basic directions), and I also had to explain the basics of reading numbers on a building and matching them to my address. She tried to come into my apartment, which is so inappropriate, because she could not manage to take out the pizza box from the warmer herself. She then in an annoyed and flustered way had me take out the food from the warming bag myself because she couldn’t navigate it herself (maybe give her some information on how to handle customer interactions at the door). In addition the food arrived cold and 45 minutes late.
We order from Faz all the time and love their pizzas! We especially love that beef and turkey products instead of pork.
I recently discovered Faz pizza. Great pizza and breadsticks. Last night however there was a mess up. I didn’t get thin crust like I ordered and they were out of soda so they gave me $2 in cash back. Disappointed.
I pre-ordered my meal with an 11:45 am arrival time. I waited until 12:00 pm to call, as I was holding other people’s lunches up. My food didn’t arrive until 12:30 pm, the driver was in the wrong delivery spot and I had called Hello Faz Pizza twice asking where my food was. The man on the other end was extremely flippant with his answers and I did not appreciate that at all. WILL NOT ORDER AGAIN!
They have been out of their vegan cashew milk-based cheese the last few times I ordered. While this isn’t necessarily a deal breaker for me, when ordering for my roommate and I (she cannot have dairy), it is nice to have the option. It’s quite tasty on pizza, and doesn’t leave me craving the real thing, unlike other vegan dairy alternatives.
Food was an hour late, order was messed up, there was literally no sauce on the pizza… and the only reason I got in contact w them was because I called Grubhub, considering Hello Faz wouldn’t answer their phone… absurd
I ordered Hello Faz Pizza a week ago before the store closed but did not get my order. I waited two hours for my order to arrive and even tried to contact the shop several time. They did not answer my call and apparently the store close before sending my order to me. I had to call Grub Hub to cancel my order and for them to issue a refund the next day.
The food was good, but the first delivery didn’t have one item from our order. A second delivery was made 20 or so minutes later with the missing item and an extra cheesy bread. I appreciate the quick fix and make-up food!
They increased the price of the “speciality pizzas” from 11.00 to 14.49 for a medium. I was expecting an increase in quality for the increase in price or at least the same quality as before but was left disappointed.
Hello Faz is a good restaurant, but the order was so late that we went to get the food ourselves. When I called GrubHub to tell them this, I was charged a “change fee” for cancelling a delivery that was so late we went to get the food. I will not be using GrubHub again.
Great food!!! I had the feta bread and the chicken and both were delicious. Some of the best fast foot/pizza place wings I’ve ever had. I will definitely return and recommend to my friends.